5 must have soft skills for managers of this decade

5 Must have soft skills for managers of this decade

In the words of psychologist and author Daniel Goleman-

“In a high-IQ job pool, soft skills like discipline, drive and empathy mark those who emerge as outstanding.”

It’s a no brainer that soft skills are pivotal for a successful professional life. These intangible skills have become synonymous to all the great managers and leaders. These powerful skills equip you to motivate and lead teams and organizations leaving your favourable influence on people along the way.

Soft skills do not make you soft; they complement your hard skills.

These skills become all the more important for managers and leaders who have the onus of leading teams and achieve organization goals.

Here are the 5 essential soft skills for managers-

  • 1. Exceptional Communication skills

    Good communication skills definitely tops the chart. The ability to get your message across and at the same time being able to listen empathetically puts you at the right spot during interactions with team members, higher ups or clients.

    Lee Iacocca said – “You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.”

    The ability to communicate well goes beyond speaking well and drafting emails; it entails modifying your message and communication style as per the receiver and situation so that the message is received and understood as you intended removing chances of miscommunication.

  • 2. Emotional Intelligence–

    Do emotions have a place in office? Aren’t we supposed to be very matter-of-fact and logical at workplace devoid of any emotional distractions?

    This definitely is no longer true as an employee is not a machine; he is an alive and kicking human being who brings emotional baggage at work. Managers need to be more than tough and smart; they also need to be emotionally intelligent.

    We see our relationship with others through an emotional lens and our ability to sense, appreciate and effectively apply emotional intelligence to collaborate better and increased productivity. Awareness of their own emotions also allows managers to regulate their own moods and behaviors so that they have a more favorable impact on others. This self-awareness additionally helps them to managing conflicts.

  • 3. Creative Thinking

    In a business age when the managers are surrounded by plethora of new problems and challenges which were unheard of a decade ago, these problems can’t be always solved with the old and conventional thinking and approach.

    These challenges need to be dealt with an ever evolving creative thinking given the multi dimensions of issues, situations and involvement of multiple stakeholders. Creative thinking helps managers bring a fresh and unorthodox perspective to work helping departments and organizations enhance their productivity thereby adding value to the company.

  • 4. Leadership

    One major challenge managers face today working with millennials, who now form a major part of their teams and subordinates, is their plain non acceptance of power that comes with the title –manager.

    Millennials have been raised as treating everybody as equals and buddies. It’s difficult to command respect and adherence to instructions simply on the basis of manager’s designation or the power wielded by the position. They continuously questions managers’ decisions and approach. It will be suicidal to deal with them and work with them with the traditional managerial skills. The leader who wants to get the most out of this talent will have to consider what matters to them and plan accordingly.

    “The emerging workforce is not interested in command-and-control leadership. They don't want to do things because I said so, they want to do things because they want to do them.” – Irene Rosenfeld, CEO, Mondelez International

  • 5. Organizing & Time Management Skills

    The ability to plan, organize, and prioritize work is highly desirable for managers as there are many demands on their time.

    You cannot effectively manage others if you cannot manage yourself which is why time management and basic organisation skills are critical soft skills for any manager; you have to juggle both your team's needs and your own. You have to balance your own output and the needs of the team.

Being adept at these soft skills and many others can show you to be a well-rounded employee and manager adding to your and organization’s goals. You can facilitate enhanced adaptability, successful collaboration and become far more valuable for your organization which will fuel your career on the road to success even further and beyond.

28 February 2018 Posted by: Sunita P (Sr Trainer)